Friday, August 8, 2008

Grievances Redressal Mechanism by the Govt of India

The Directorate of Public Grievances (DPG), Cabinet Secretariat, Government of India is an administrative mechanism which facilitates individual citizens in obtaining fair and objective dealing of certain types of their unresolved grievances with specified Central Government Departments/Organizations, in certain situations.
This facilitation is provided in consultation with the concerned Central Government Department or Organization. The actual redress is provided by the Departments / Organizations.
Public Grievances pertaining to identified issues in respect of 20 Central Government Organisations (for list click here) are being handled by Directorate of Public Grievances (DPG), Cabinet Secretariat.
If you have a grievance, please view DPG’s purview(click here) to check whether DPG could assist you.

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